The doForms Map add-in allows dispatchers using the Geotab system to view active dispatches and recent data captured in doForms.
Using the Map add-in
General
Use the toolbar at the top of the add-in for general actions:
Open the doForms Workforce Manager site for additional data and dispatching options.
Open this help page.
Refresh the data in the add-in.
Mobile user
Every Geotab vehicle visible in the map will display if it can be matched to a doForms mobile user:
View the nickname and email address of the mobile user.
Filter the active dispatches by status.
Collapse or Expand the mobile user.
Send a new dispatch to the mobile user.
Dispatches
All active dispatches assigned to the mobile user are displayed under Dispatches. The current status and record name of the dispatch are visible. Dispatches are sorted with the most recently updated at the top.
Dispatch actions
Click on a dispatch to open the dispatch menu:
- History: View the history of the dispatch.
- Copy: Copy the dispatch and open the copy for editing.
- Edit: Edit the dispatch if the status is before Sent or after Viewed.
- Delete: Delete the dispatch. Available when the status is before Sent or after Viewed.
- View: View the dispatch in a read only format that can be downloaded, printed or emailed.
- Recall: Cancel the dispatch and remove it from the device. Available when the status is Sent, Received or Viewed.
Events
All form submissions, timesheet entries and custom status updates received in the last 12 hours are displayed under Events. This provides a look at the recent activity of the mobile user.
Installation
Follow these instructions to install the Map add-in.
Connect Geotab to doForms
Before the add-in can be used, your doForms administrator must perform a one time step that links your Geotab account to your doForms account.
Follow these instructions to connect Geotab to doForms.
Logging in
After Geotab and doForms are connected, the add-in will automatically log the user in to doForms as the doForms web user that matches the email of the logged in Geotab user.
Configuration
Mobile units to Drivers
doForms mobile units are matched to Geotab drivers by email address. If no mobile unit is found in doForms with a matching email address, the message "Mobile unit not found for email" will display.
Note: The email field is optional in the doForms mobile unit, however it must be populated for the mobile unit to be matched to a driver.
Mobile units to Vehicles
Please contact doForms support if you would like to match your doForms mobile units to your Geotab vehicles (for example, if the mobile units are mounted in vehicles).
Available to Advanced and Premium plans.